Privacy Policy

Privacy Policy – Vira Outlet 

Contact Information
For questions regarding your personal data or this privacy policy, please contact us at info@viraoutlet.com.

1. Introduction

Vira Outlet is committed to protecting your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal data when you use our website or make a purchase.

2. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number, billing and shipping address.

  • Payment information: credit/debit card details, PayPal or other payment method details (processed securely via our payment provider).

  • Order history: products purchased, order date, delivery preferences.

  • Website usage data: IP address, browser type, pages visited, and referral sources.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders.

  • Communicate with you regarding your order, shipping updates, or customer service inquiries.

  • Improve our website, products, and services.

  • Comply with legal obligations, including accounting and tax requirements.

  • Send marketing communications if you have opted in.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity: to fulfil orders and provide services.

  • Consent: for marketing communications.

  • Legal obligation: to comply with tax, accounting, and other regulations.

  • Legitimate interests: to improve our services and prevent fraud.

5. Sharing Your Data

We will not sell your personal data. We may share your information with:

  • Delivery and logistics providers to fulfil orders.

  • Payment processors to securely process payments.

  • Legal or regulatory authorities if required by law.

6. Data Retention

  • We retain your personal data only as long as necessary to fulfil orders, provide services, and comply with legal obligations.

  • Once data is no longer required, it is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

8. Cookies & Tracking

  • Our website may use cookies and similar technologies to improve user experience and track website usage.

  • You can manage or disable cookies via your browser settings, but this may affect website functionality.

9. Security

  • We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Changes to This Privacy Policy

  • We may update this policy from time to time. Any changes will be posted on our website with an updated date.

  • Continued use of our website after changes constitutes acceptance of the updated policy.