Shipping Policy
Shipping Policy – Vira Outlet
Contact Information
For any shipping-related questions, please contact us at info@viraoutlet.com.
1. Processing Time
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All orders are processed within 2 business days after payment confirmation.
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You will receive a confirmation email once your order has been processed and is ready for shipment.
2. Delivery Time
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Standard delivery usually takes 2–4 weeks, depending on stock availability and your location.
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Delivery times are estimated and may be affected by public holidays, courier delays, or unforeseen circumstances.
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Customers will receive tracking information (if available) once the order has been shipped.
3. Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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Any customs duties or import taxes for orders outside the UK are the responsibility of the customer.
4. International Shipping
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Currently, Vira Outlet ships primarily within the UK.
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For international shipping inquiries, please contact info@viraoutlet.com for availability and estimated costs.
5. Returns & Exchanges
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If you are not satisfied with your purchase, you may return it within 14 days of receipt, in accordance with our Returns Policy.
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Items must be returned in their original condition and packaging unless defective.
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Refunds for returned items are processed within 10 business days of receipt.
6. Lost or Damaged Items
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Vira Outlet is not responsible for items lost or damaged in transit after they have been handed over to the courier.
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If your order arrives damaged, please contact info@viraoutlet.com immediately with photos and order details so we can assist.
7. Contact
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For any questions about shipping, delivery times, or tracking, email info@viraoutlet.com.
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Our team is happy to help with any concerns or issues regarding your order.